The Secretary Bird

VIRTUAL ASSISTANT

I am a dynamic and enthusiastic professional with over 40 years’ experience in Office Administration, Sales and Sales Management (Property, Truck and Trailer Spares and Stationery products), Customer Service and Management (for which I received numerous awards), thereby creating exceptional value for clients and their customers.

My commitment to customer service and especially my passion which is customer experience, attention-to-detail and organisational skills have allowed me to have a significant impact in a variety of management situations. I am now able to offer these skills to you and your business.

Background

Bidvest Waltons

Group CRM Manager 2014 - 2015

Branch Manager 2009 - 2014

Outbound Call Centre Manager 2007 - 2009

Services offered

• General Administrative Tasks
• Xero Accounting Certified
  
• Data processing
  
• Transcription services
  
• Managing of email
  
• Typing of reports and correspondence
  
• Monitoring social media accounts and responding promptly
  
• Fielding of sales enquiries
  
• Follow up sales leads / customer sales follow up
  
• Mystery Shopper services
  
• Customer database maintenance
  
• Monitoring of sales staff with performance reports
  

Do what you love and leave the rest to me

ADDRESS

Sunningdale, Cape Town

South Africa

Phone

+27 73 775 6664

Email

jen@thesecretarybird.co.za